The CUSTOMER SERVICE must be provided also in the after-sales stage by offering a qualified and responsible professional cooperation that must become the distinctive mark of the company style

Customer satisfaction guarantees profit and solidity. IRA Radiatori Engineering relies on the availability and professionalism of the people in charge to manage the various services and hopes that these will actively collaborate to reach the predeterminated goals i.e the introduction of new work techniques and methodologies, personnel training, a new mental attitude towards continuous improvement and a company inclination towards growth to offer a reliable, professional and competitive service.

We like to think that the our mission is to privilege, in the spirit of a coherent, inter-functional cooperation, the needs of our customers.

The achievement of this goal demands a constant attention to the problems that may arise in the design stage, during negotiations or after the sale. Our work schedules suit the customer's needs and aim at two difficult, yet fundamental goals: to produce well and quickly.
Each contact with our customers must be productive, effective and time-saving.
Any critical situation is submitted to the attention of a competent technical staff, trained to cope with the problems arising between design and implementation.

The customer service must be provided also in the after-sales stage by offering a qualified and responsible professional cooperation that must become the distinctive mark of the company style.